Contact Us

Fill out our contact form below. We aim to answer all requests within 48 hours.

Common Questions

Check out our full FAQ Page

  • Domestic shipping can take up to 5 business days.

    Foreign shipping could take up to 14 business days.

    Due to global supply chain challenges, shipping times could be longer than usual.

  • All our products are subject to quality control.

    Our warranty provides a guarantee against manufacturer defects.

    The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

    It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

  • Yes, we offer full and partial refunds.

    Please enquire for more information about our Refund policy.

  • We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.

Our stores

Locations & hours

566 Emerson Street Palo Alto, California

Mon - Fri: 8am - 5pm

Sat: 10am - 6pm

Sun: 12pm - 5pm

123 Fake St, New York, New York

Mon - Fri: 8am - 5pm

Sat: 12pm - 8pm

Sun: 10am - 5pm